Customer Service Representative
A Customer Service Representative at J. Kings Food Service Professionals is our inside liaison between our Food Service Consultant and our customers providing information and processing orders at our Holtsville Distribution Facility. The CSR is partnered with a FSC and is responsible for maintaining a high level of customer service by providing our customers with answers to various questions from delivery times to product information.

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Responsibilities

• Maintain a high level of customer service
• Maintain accuracy and quality paperwork
• Various paperwork including faxing order guides, pricing deals, ect.
• Accurate order taking
• Product explanation to customers
• Recording Leads for FSC and vendors
• Follow up product leads
• Attend Sale Seminars

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Requirements

• Computer knowledge
• Previous interaction with customers
• Previous customer service experience
• Excellent verbal and written skills

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Benefits

J. Kings Food Service Professionals, Inc has a top-notch pay and benefits packages for our Customer Service Representatives, including:

• Excellent support team - all relevant training
• 401K
• 3% of your pay contributed into your 401K at no cost to you
• Paid personal days, sick days, vacations and holidays
• Health plans
• Dental coverage
• Life insurance
• Short-term disability and long-term disability income insurance
• Family events
• Staff appreciation events
• Career paths to explore other areas of our business